Hi,

I have a center for 75 seat capacity in a single shift
Have all the things in place
1. The system's in the call center is all ready to use under Windows NT domain Administration
2. The infrastructure has dual power back up , UPS as well as DC generator
3. The system are also equipped with Internet connectivity on a lease line back bone
4. The seats are configured with hosted model contact center Dialer/ACD on Cosmocom platform. The service is provided by Tata communication one of the lead telecom operated India with redundant parallel architecture which guarantee 99% uptime. The capacity of the Dialer/ACD can be increased on the fly to unlimited capacity and the routing of calls can me done relevantly to any location
5. The call center is also equipped with In-house MIS team, who have worked with in-bound and outbound campaign well verse with roister and scheduling activity, Never the less this team have couple of six sigma certified members under its belt
6. The call center also has an associate company which is into customize application developed for about 10 years now and can work hand in glove with call center if any kind of work flow application need to be developed for the proposed call center process or interface with the existing CRM
7. The center is located in Goregoan , suburbs of Mumbai next to railway station making it very convenient for employee to commute during any time of the day
8. We have in-house training team who can train people on process and communication , all these trainer have enough experience to handled technical and not technical process , and the team jointed as with relevant experience and have worked with training department of renounced call center in India such as Sutherland , 3G , Responde etc

From the above points its clear that work can start from day one